Privacy Policy

1. Introduction

SilenceTrim ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our video editing service.

2. Information We Collect

2.1 Information You Provide

• Account information: email address, name, password
• Payment information: processed securely through our payment provider (Paddle)
• Video content: temporarily stored for processing purposes only
• Communication data: support tickets, feedback, and correspondence

2.2 Automatically Collected Information

• Usage data: features used, processing history, chunk consumption
• Device information: browser type, operating system, IP address
• Cookies and similar technologies for authentication and preferences
• Analytics data to improve our service

3. How We Use Your Information

We use your information to:

• Provide and maintain our video editing service
• Process your videos according to your specifications
• Manage your account and provide customer support
• Process payments and prevent fraud
• Send service-related communications
• Improve and optimize our service
• Comply with legal obligations

4. Data Storage and Security

• Videos are temporarily stored in secure cloud storage during processing
• Processed videos are automatically deleted after 7 days
• We use industry-standard encryption for data in transit and at rest
• Access to personal data is restricted to authorized personnel only
• Regular security audits and updates are performed

5. Data Sharing

We do not sell your personal data. We may share your information with:

• Service providers: cloud storage (Cloudflare R2), payment processing (Paddle)
• Legal authorities when required by law or to protect our rights
• Business transfers: in case of merger, acquisition, or sale of assets

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Opt-out of marketing communications
• Lodge a complaint with your data protection authority

7. Data Retention

• Account data: retained while your account is active
• Video files: automatically deleted 7 days after processing
• Payment records: retained as required for tax and legal compliance
• Usage logs: retained for 90 days for security and debugging

8. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

9. Children's Privacy

Our service is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information.

10. Cookies Policy

We use cookies and similar technologies for:

• Authentication and security
• Remembering your preferences
• Analytics and performance monitoring

You can control cookies through your browser settings, but disabling them may limit functionality.

11. Third-Party Services

We integrate with the following third-party services:

• Paddle: Payment processing (view their privacy policy)
• Cloudflare R2: Secure video storage
• Supabase: Database and authentication
• Modal: Video processing infrastructure

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or through the service. Your continued use after changes constitutes acceptance of the updated policy.

13. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

14. GDPR Compliance

For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). Our lawful bases for processing include consent, contract fulfillment, and legitimate interests.